FAQ
Frequently Asked Questions
How do I get a tutor?
Browse the tutors on the main page and click "Request This Tutor" on the profile that fits your student. A short form collects your contact information, the subject needed, and your preferred library and time. HumanTutor reviews the request and coordinates the first session with your chosen tutor.
How does the first session work?
After your request is confirmed, the first session takes place at a nearby public library. You pay the first-session fee to HumanTutor before the session. After that, all further sessions are arranged and paid directly between you and the tutor , HumanTutor has no involvement in subsequent sessions.
Who are the tutors?
Every tutor on HumanTutor is a verified, active Massachusetts teacher. Employment is confirmed via school email address before any tutor is listed. These are not freelancers, college students, or tutoring company employees , they are classroom professionals who tutor independently.
Where do sessions take place?
All first sessions take place at a public library convenient to both the tutor and the student. This is a non-negotiable platform standard for student safety and accessibility. Subsequent sessions are arranged between the tutor and family directly, at any mutually agreed location.
How does payment work?
The first session fee is paid to HumanTutor as a one-time referral fee. It equals one hour at your tutor's posted rate. Every session after the first is paid directly from the family to the tutor , HumanTutor takes nothing from subsequent sessions. Tutors set their own hourly rates.
Can a student under 18 submit a request?
No. Students under 18 must be represented by a parent or legal guardian for all inquiries and coordination. The parent or guardian is the point of contact for everything. College students and students 18 or older may represent themselves.
What if the first session doesn't work out?
A dispute may be submitted to HumanTutor within 24 hours of the scheduled session. Each dispute is reviewed manually. If upheld, the first session fee is refunded in full.
I don't see a tutor in my town. What now?
HumanTutor is actively growing its network of Massachusetts teachers. Email: luke@humantutor.help, and HumanTutor will either help match you or let you know when a tutor in your area joins.
I'm a teacher. How do I join?
Visit the
Join as a Tutor page. The application takes about 5 minutes. After submission, verify your school email by replying from it to luke@humantutor.help and attach a profile photo. There are no listing fees and no commissions taken from ongoing sessions.